89pk Privacy Policy

1 Who We Are

89pk is an online gaming and sports betting platform operated under a valid international gaming licence, accessible at 89pk.org. References to "89pk", "we", "us", or "our" in this Privacy Policy refer to the operator of the 89pk platform in its capacity as the data controller responsible for your personal information.

We are committed to handling all personal data collected through the 89pk platform in accordance with applicable data protection principles, including the requirements of our international gaming licence and any applicable provisions of Pakistani data protection law. If you have any questions about this Privacy Policy or how we process your data, please contact us using the details in Section 13.

2 Data We Collect

2.1 Information You Provide Directly

When you register for an 89pk account, complete KYC verification, make deposits or withdrawals, contact our support team, or participate in promotions, you provide us with personal data. This includes:

• Full legal name, date of birth, and gender;
• Residential address in Pakistan (or your country of residence);
• Pakistani mobile number and email address;
• National Identity Card (CNIC) number and copies of identity documents submitted for KYC;
• Payment method details, including your registered JazzCash or EasyPaisa mobile number, or bank account information for HBL, UBL, or Meezan Bank withdrawals;
• Communications you send to our support team via live chat or email.

2.2 Information Collected Automatically

When you access and use the 89pk platform, certain technical data is collected automatically by our systems:

• IP address and approximate geographic location derived from it;
• Device type, operating system, and browser version;
• Pages visited, features used, and session duration on the 89pk platform;
• Betting and gaming activity, including wager amounts, game selections, and transaction history;
• Cookie identifiers and similar tracking technologies (see Section 6).

2.3 Information from Third Parties

In certain circumstances, 89pk may receive personal data about you from third parties, including:

• Identity verification and KYC service providers who confirm the authenticity of documents you submit;
• Payment processors such as JazzCash, EasyPaisa, and 1LINK, who provide transaction confirmation data;
• Fraud prevention and anti-money laundering screening services;
• Regulatory and law enforcement bodies, where disclosure is required by law.

3 How We Use Your Data

89pk uses your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Name, email, mobile number, date of birth, address
Age and identity verification (KYC)	CNIC, date of birth, proof of address, document scans
Processing deposits and withdrawals in PKR	Payment method details, transaction records
Fraud prevention and anti-money laundering	IP address, device data, transaction patterns, KYC data
Responsible gaming monitoring	Betting history, session data, self-exclusion status
Customer support	Account details, support correspondence
Marketing communications (where consented)	Email address, mobile number, gaming preferences
Platform improvement and analytics	Anonymised usage data, device and browser information
Regulatory compliance and legal obligations	All categories as required by applicable law

4 Legal Basis for Processing

89pk processes your personal data on one or more of the following legal bases, depending on the purpose of processing:

• Contract performance: Processing is necessary to provide you with the 89pk gaming and betting services you have registered for, including account management and payment processing.
• Legal obligation: Certain processing is required to comply with our licensing conditions, anti-money laundering obligations, age verification requirements, and other applicable laws and regulations.
• Legitimate interests: We process some data to pursue our legitimate business interests, including fraud prevention, platform security, and improving our services, provided these interests do not override your rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only on the basis of your prior consent, which you may withdraw at any time.

5 Sharing Your Data

89pk does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers to help us operate the 89pk platform. These include KYC and identity verification providers, payment processors (JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, 1LINK), fraud screening services, cloud hosting providers, and customer support software vendors. All such providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.

5.2 Regulatory and Legal Disclosure

89pk may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where we are legally required or permitted to do so — for example, in response to a valid legal order, to investigate suspected fraud, or to comply with anti-money laundering reporting obligations.

5.3 Business Transfers

In the event that 89pk undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy choices available to you at that time.

6 Cookies & Tracking Technologies

89pk uses cookies and similar technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your 89pk account. These cannot be disabled.
• Functional cookies: Remember your preferences, such as your preferred language, display settings, and responsible gaming limits you have set.
• Analytics cookies: Help us understand how players use the 89pk platform, which pages are visited most, and where technical improvements are needed. Data collected is aggregated and anonymised.
• Marketing cookies: Used only with your consent to deliver relevant promotional content about 89pk offers. You may withdraw consent at any time.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of your 89pk account.

7 Data Retention

89pk retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to the following minimum retention periods required by our licensing and legal obligations:

• Account and KYC data: Retained for a minimum of five years following account closure, as required under anti-money laundering regulations applicable to licensed gaming operators.
• Transaction records: Retained for a minimum of five years from the date of each transaction, in accordance with financial record-keeping requirements.
• Support correspondence: Retained for three years from the date of the last interaction, to assist with dispute resolution.
• Marketing data: Retained until you withdraw consent, after which it is deleted or anonymised within 30 days.
• Technical and usage logs: Retained for up to 12 months for security and fraud prevention purposes, then anonymised or deleted.

Where data is no longer required, 89pk securely deletes or anonymises it in accordance with our internal data lifecycle management procedures.

8 Data Security

The security of your personal data is a top priority at 89pk. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure:

• All data in transit between your device and 89pk is encrypted using 256-bit SSL/TLS encryption;
• Sensitive data stored on our servers — including KYC documents and payment information — is encrypted at rest;
• Access to personal data is restricted to authorised 89pk personnel on a strict need-to-know basis;
• All staff with access to personal data are subject to confidentiality obligations and regular data protection training;
• Our systems are monitored continuously for suspicious activity, unauthorised access attempts, and potential security vulnerabilities;
• We conduct regular security audits and penetration testing of the 89pk platform.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you become aware of any suspected breach of your account security, please contact our support team immediately.

9 Your Rights

Depending on applicable data protection law, you may have the following rights with respect to your personal data held by 89pk:

• Right of access: You may request a copy of the personal data we hold about you, along with information about how it is used.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. Note that we may be unable to fulfil erasure requests where retention is required by law (e.g., KYC and transaction records under anti-money laundering obligations).
• Right to restrict processing: You may request that we limit how we use your personal data in certain situations.
• Right to data portability: Where processing is based on consent or contract, you may request that we provide your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes.

To exercise any of these rights, please contact our support team. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before fulfilling a request.

10 Children & Minors

The 89pk platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover or are notified that an account has been registered by a person under 21, we will immediately close the account, delete associated personal data to the extent permitted by law, and return any deposited funds net of any bonuses.

If you are a parent or guardian and believe that a minor in your care has registered an 89pk account, please contact our support team immediately so we can take appropriate action.

11 International Data Transfers

As 89pk operates under an international gaming licence, some of your personal data may be transferred to and processed in countries outside Pakistan. This may include transfers to our cloud hosting providers, KYC verification partners, or fraud screening services located in other jurisdictions.

Wherever such transfers occur, 89pk ensures that appropriate safeguards are in place to protect your data, including contractual protections with the receiving parties. We only transfer data to third parties that maintain security standards consistent with those described in this Privacy Policy.

12 Changes to This Privacy Policy

89pk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or licensing requirements. When we make material changes, we will notify you via email to your registered address or through a prominent notice on the 89pk platform prior to the changes taking effect.

The date at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this policy periodically. Your continued use of the 89pk platform after changes are published constitutes your acceptance of the revised policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 89pk processes your personal data, please reach out to us through the following channels:

• Live Chat: Available 24/7 directly within the 89pk platform — our fastest channel for data-related queries.
• Email: [email protected] — we aim to respond to all privacy-related requests within 30 days on Pakistan Standard Time.

Our support team is available around the clock on Pakistan Standard Time (PKT, UTC+5), including weekends and public holidays. We are committed to handling all privacy requests fairly, transparently, and within the timeframes set out in this policy.